Dear Cardholders,

We would like to share some news with you. We are exiting our relationship with GPS so this will mean some changes for you. Please take note of the below information which will affect your card account.

With effect from 30 June 2023, you will no longer be able to spend any funds on your GPS card or undertake any further transactions on the account.

From that date {30/6/2023}, you may redeem any unexpired funds in your account by contacting our Customer Service team at +44 844 7744 277. Please note that you will be required to provide updated Proof of ID and Proof of Address. Upon receipt of your updated identification, EML will initiate a replacement card, where possible, to be dispatched to the provided address. If you contact us and a replacement card cannot be provided, then we will work with you to arrange an alternative means of redemption.

Finally, we would like to thank you for your support and wish you all the best.

Activating your gift card

Simply enter the 16 digit number printed on the gift card and activation code which can be found within the Order Shipped email (please check with the purchaser for this), and click 'activate' below to display your current balance and statement.


If there are any problems activating your gift card

Please contact our gift card team who will be happy to assist with any queries you may have, either call us on 08447744277 (calls will be charged at 5p per minute - please be advised there may be additional access charges from your service provider) OR email us at customer.service@flex-e-card.com. We also have a quick and easy live chat service available.

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If no text appears on this page our fair processing notice can be requested via privacy@flex-e-card.com.

26/09/2023 11:13:22

26/09/2023 10:13:22